Need same day pick up? DM me on Instagram 📲

Legal

Terms of Service

Please read these terms carefully before using our website or services. By accessing our studio or online platform, you agree to these legal conditions.

Overview

Section 01
Welcome to Moua Lash Co. By accessing our website or booking our services, you agree to be bound by these Terms of Service. Please read them carefully before using our website or services.

Services

Section 02
Moua Lash Co provides professional lash extension services and sells lash products and supplies. All services are subject to availability and our booking policies. • Appointments must be booked in advance • A deposit is required to secure your appointment • Services are provided at our Hillsboro, OR location

Product Purchases

Section 03
When purchasing products through our website: • All prices are listed in USD • Payment is processed securely through Shopify • We reserve the right to limit quantities • Prices and availability are subject to change without notice

Shipping & Delivery

Section 04
• Orders are processed within 1-3 business days • Shipping times vary by location and carrier • Free shipping available on orders over $75 • We are not responsible for delays caused by carriers • Risk of loss passes to you upon delivery to the carrier

Returns & Refunds

Section 05
We have a 30-day return policy for products. To be eligible for a return: • Items must be unused and in original packaging • Proof of purchase is required • Certain items (opened adhesives, used lash trays, clearance items) cannot be returned • Refunds are processed within 10 business days of receiving the return For service refunds, please refer to our Booking Policies page.

Intellectual Property

Section 06
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Moua Lash Co and is protected by copyright laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

User Conduct

Section 07
When using our website or services, you agree not to: • Violate any applicable laws or regulations • Infringe on the rights of others • Submit false or misleading information • Attempt to interfere with the website's functionality • Use the website for any unauthorized commercial purpose

Limitation of Liability

Section 08
Moua Lash Co shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability shall not exceed the amount you paid for the specific product or service giving rise to the claim.

Indemnification

Section 09
You agree to indemnify and hold harmless Moua Lash Co, its owners, employees, and agents from any claims, damages, or expenses arising from your violation of these Terms or your use of our services.

Modifications

Section 10
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website or services constitutes acceptance of any modifications.

Governing Law

Section 11
These Terms shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law provisions.

Contact Information

Section 12
If you have any questions about these Terms of Service, please contact us: Email: Admin@moualashco.com Instagram: @moualashco Last updated: January 2026

Questions regarding our legal terms?

Contact Administration →